Ruby Slots Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and Ruby Slots Casino in relation to your use of the website, your player account and the services made available through the website. They apply to all visitors, registered players and other users. If you do not agree with any part of these terms, you must not use the website or its services.

Additional rules may apply to particular games, payment methods, promotions, competitions or other features. Those rules will be displayed before or during the relevant activity and form part of these Terms & Conditions. If a specific rule conflicts with a general term, the specific rule will apply to that activity to the extent of the conflict.

Ruby Slots Casino may update these terms from time to time. Changes may be made to reflect changes in the law, technology, services, security requirements or business operations. The latest version will be published on the website. Your continued use of the website after an update means that you accept the revised terms. You should check this page regularly.

You are responsible for reading all information provided before using a service. This includes game information, applicable fees, payment instructions, promotional conditions, account notices and responsible gambling information. If any information is unclear, do not proceed until you have obtained an explanation through the support options made available on the website.

Eligibility and lawful use

You may use Ruby Slots Casino only if you are legally permitted to do so in the place where you are located. You must meet the minimum legal age for the relevant gambling activity and comply with all laws that apply to you. You must not access or use the website from a location where online gambling or the relevant service is prohibited.

• You must provide truthful, current and complete information when using the website.
• You must use the website for your own personal and lawful purposes.
• You must not use the website on behalf of another person or allow another person to use your account.
• You must not attempt to avoid, bypass or interfere with any legal, technical or security restriction.
• You must not use the website for fraud, money laundering, abuse, manipulation or any other unlawful activity.

2. Player accounts, verification and funds

Some services require you to create a player account. You are responsible for ensuring that the information in your account remains accurate. Ruby Slots Casino may ask you to confirm your identity, age, location, payment details or source of funds before allowing access to certain services, processing transactions or completing a withdrawal.

Verification checks may involve information or documents that are reasonably required for legal, regulatory, fraud prevention or security purposes. You must provide information promptly and ensure that any documents supplied are genuine, current and belong to you. The website may restrict an account or transaction while checks are being completed.

You are responsible for keeping your login details confidential. Do not share your password, authentication information or device access with another person. Tell Ruby Slots Casino through the available support channel as soon as possible if you believe that your account has been accessed without permission or that your login details have been compromised.

You are responsible for activity carried out through your account unless you have promptly reported unauthorised access and the matter is being investigated. Ruby Slots Casino may require additional information to confirm ownership of an account before making changes or taking action.

Deposits, withdrawals and transactions

Deposits and withdrawals must be made using payment methods that are available on the website and that you are authorised to use. You must not use a payment method belonging to another person without appropriate authorisation. Payment requests may be declined, delayed or reviewed where required for security, verification, payment processing or legal compliance.

You should check the transaction details carefully before confirming a deposit, withdrawal or other payment instruction. Your bank, payment provider or mobile service provider may apply its own fees, conditions or currency conversion charges. Ruby Slots Casino does not control those external charges. You remain responsible for any tax or other obligation that may apply to your transactions or winnings.

Account balances are for use in accordance with these terms and are not a bank account. You must not attempt to sell, transfer, pledge or otherwise deal with an account balance or any account access. Ruby Slots Casino may reverse or investigate transactions that appear to be unauthorised, duplicated, erroneous, fraudulent or inconsistent with these terms.

Any applicable transaction limits, verification requirements, processing conditions or restrictions will be shown on the website or communicated to you. No payment or processing timeframe should be treated as guaranteed unless expressly stated in the relevant information.

3. Games, promotions and responsible gambling

Games are provided for entertainment. Outcomes are determined by the rules and operation of the relevant game. You accept that results may be unpredictable and that gambling involves the risk of losing money. You should never gamble with money you cannot afford to lose.

Before playing, review the information for the game, including any available instructions, stake information and payout information. A game may be unavailable, interrupted or withdrawn without notice where this is necessary for maintenance, security, technical reasons, legal compliance or other operational purposes.

Promotions and offers

Promotions, bonuses, rewards and competitions are subject to their own terms. Those terms may include eligibility requirements, qualifying activities, expiry dates, contribution rules, limits, withdrawal conditions and other restrictions. You should read the full terms of an offer before accepting or using it.

Ruby Slots Casino may withdraw, amend, refuse or cancel a promotion where permitted by the relevant promotional terms or where there has been an error, misuse, suspected fraud or a breach of these terms. Promotional benefits must not be treated as guaranteed cash until all applicable conditions have been satisfied.

Responsible gambling

Ruby Slots Casino supports informed and responsible participation. You should set a budget and time limit before playing, take regular breaks and avoid chasing losses. Gambling should not interfere with your finances, relationships, work, study or wellbeing.

• Only gamble with money that is available for entertainment.
• Do not borrow money or use essential household funds to gamble.
• Do not gamble when affected by alcohol, drugs, stress or strong emotions.
• Use available deposit, spending, session or account restrictions if you need help managing your play.
• Request a break or account closure if gambling is no longer enjoyable or manageable.
• Seek independent support if you are concerned about your gambling or someone else's gambling.

Responsible gambling tools and support options may be available through the website. These tools can help you manage access and spending, but they should not replace professional assistance where it is needed. If you request a restriction or self-exclusion, follow the instructions provided and do not create another account to avoid that restriction.

4. Conduct, privacy, availability and legal matters

Prohibited conduct

You must not misuse the website or interfere with its operation. This includes introducing malicious code, using automated systems without permission, attempting to gain unauthorised access, exploiting an error, manipulating a game or transaction, or using another person's identity or payment method. You must also avoid conduct that is abusive, threatening, deceptive or disruptive towards staff, service providers or other users.

If Ruby Slots Casino reasonably believes that an account, transaction or activity may breach these terms, involve fraud or create a security or legal risk, it may suspend, restrict, close or review the account. It may also withhold or reverse a transaction where this is reasonably necessary and permitted by law. Any decision will be handled in accordance with applicable requirements and available information.

Website content and availability

The website and its content are provided for general information and entertainment. Ruby Slots Casino aims to keep information accurate and services available, but interruptions, errors, delays and technical issues may occur. The website may be changed, suspended or withdrawn without notice where reasonably required.

You are responsible for having suitable equipment, software, internet access and security measures to use the website. Ruby Slots Casino is not responsible for problems caused by your device, network, browser, payment provider or other service outside its reasonable control.

Privacy and personal information

Personal information is handled in accordance with the Ruby Slots Casino Privacy Policy. By using the website, you acknowledge that information may be collected, used, stored and disclosed for purposes such as account administration, verification, payment processing, security, fraud prevention, customer support, legal compliance and service improvement. Please read the Privacy Policy for further information about these practices.

Liability, complaints and applicable law

To the extent permitted by law, Ruby Slots Casino is not responsible for indirect loss, loss caused by events outside its reasonable control, or loss resulting from your failure to follow these terms or protect your account details. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot legally be excluded, restricted or modified under applicable Australian consumer law.

If you have a question, transaction concern or complaint, raise it through the support options shown on the website and provide enough information for the matter to be reviewed. You may be asked to complete verification before account information can be discussed. Complaints will be considered in accordance with the applicable process and legal requirements.

These terms are intended to be read consistently with the laws and mandatory requirements that apply to the service and to your use of the website. If a court or competent authority finds a provision invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.